Shipping policy

Shipping Policy
We currently ship orders within Canada only.

Processing time
Orders are prepared within 1-2 days. Orders are not processed on weekends or holidays.

Shipping rates and delivery times
Available shipping options, costs, and estimated delivery times are shown at checkout based on the order and delivery address. Delivery estimates are not guaranteed and may be affected by carrier delays, weather, or other circumstances outside our control.

Tracking
When tracking is available, tracking information will be sent to the email address provided at checkout after the order ships.

Incorrect addresses
Please check your shipping address carefully before completing your order. Contact us as soon as possible if you notice an error, but we can’t guarantee that changes can be made after an order has been processed or shipped.

Delayed, damaged, or missing orders
If your order is delayed, damaged, or appears to be missing, please contact us at lejedisoaps@gmail.com with your order number. We’ll review the issue and work with you on the next steps.